FAQs
General
What’s a macro(nutrient)?
A macro is one of 3 nutrients essential for running a human. Proteins, carbohydrates and fats. Vitamins and minerals are micronutrients.
What sizes should I get?
Pick sizes that best fit your diet/lifestyle needs. There are a few apps available to break down your current diets and see what macros you are currently having and we can adjust from there. If you have no clue at all, shoot us an email and we can sort it together.
I like a lot of variety in my diet. Including various meats, seafood and vegies. How many options do you have?
HUNDREDS! We have 15 sauces, up to 4 protien options per sauce, 5 carb options per sauce, add veggies, add fat, AND a section for you to type in any personal upgrades you might like (extra saucy, DOUBLE cheese etc) also, this is currently what’s available, we are new and not wanting to go silly! More coming as we grow with you!
I can’t stand these companies packaging up pre-done, frozen goods and calling it healthy! How fresh is your produce?
We used our knowledge and connections from years in the hospitality industry to get fresh meat, seafood, veggies and dry goods delivered daily to our warehouse. This allows us to make sure your meals are prepared FRESH! You order, we cook, pack and deliver!
Athletes
I, like many competitive athletes, have issues with salt and water retention, how do your meals stack up against other meal prep companies?
We keep our salt to an absolute minimum. Being aware that foods all naturally contain plenty of sodium, we boost the amount of spices, herbs and FLAVOUR as possible. Our idea is that adding salt to your meals once you tried them is easy…taking the salt out is impossible!
Meal Plans
I need help with building a meal plan. I know very little about macros and how much to eat. Can you help?
We can certainly help. We aren’t qualified nutritionists or dieticians but we have an understanding of what athletes need to grow/lose weight. We can help you pick your meals based on simple info off you like age, weight, gender and training levels. Shoot us an email and we can discuss further
Can I get my product personalized?
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Delivery
I saw people picking up your meals from a gym the other day. How do I go about getting meals from mine?
We are aiming to work along side gyms to get their clients on to healthy meal options. If your gym is associated with us, we will deliver to the gym as a pick up point FOR NO DELIVERY COST! Save money on delivery by dropping our details to your PT or gym management team and if they are keen, we can work together to help you!
Storage & Preparation
When I reheated my meal, there was some unexpected moisture in the container?
With the storage of cooked veggies and meat, it holds it’s moisture well until reheated. It will let some of the water out during its time in the microwave but if you ensure you either keep the container sealed or poke only a small hole in the plastic it will stay moist and not dry out. Just give the meat a mix and the sauce picks it all back up
